project
Name

Services:
CRO Services
Email Marketing
Launch Date:
24.09.2025
Platform:
Custom Web App
Industry:
Business & Industrial
Company Size:
Mid-Market / Midsize
Business Model:
Product
Business Type:
B2B
B2C
B2B & B2C
Location:
Carson, CA

Overview

Sugatsune America Inc., a subsidiary of Sugatsune Kogyo, Co. Ltd., supplies telecommunications, marine, and consumers with hardware products and electronics. Their existing WordPress websites lacked responsiveness, proper product categorization, and North American-specific content. Sugatsune also wanted to grow its online presence.

We partnered with Sugatsune to create a scalable, user-friendly BigCommerce website to serve both their Business to Business (B2B) and Business to Consumer (B2C) segments. See how we built a modern BigCommerce website, and helped drive traffic, increase conversions, and grow their online presence with our design, development, search engine optimization (SEO), AI SEO, and Local SEO marketing services.

See how we helped increase organic revenue quarter over quarter by 188.2%, and sessions in AI platforms 261.6% within five months.

75%

increase in franchise leads

50%

increase in branded search volume

22%

increase in quote requests

92%

increase in quote requests

Problem

Sugatsune had two separate websites, their B2C customer segment (sugatsune.com) and one for B2B (sugatsune.net). Both websites had several issues:

  • Non-Responsive Design: The websites were not mobile-friendly, users were not able to navigate the websites on mobile and tablet devices.
  • Slow Performance: The websites were slow. The slow loading speed of both websites negatively impacted how long users stayed on the websites, and search engine ranking positions.
  • Poor Product Categorization: Product descriptions and names were not written for their target markets in North America.
  • Inconsistent User Experience: Since the brand had different customer markets, the client needed the website to address the needs and functionalities for each segment.
  • SEO Limitations: The websites had performance issues related to SEO, including oversized images and under-optimized content for their target market.
  • AI SEO Limitations: Sugatsune’s websites were not accessible to large language models (LLMs). When users search for products, services or information related to the brand’s offers in AI powered platforms such as ChatGPT or Bing’s AI search, there were no results appearing for Sugatsune. All the brand’s websites were missing out on organic traffic and visibility in AI-generated search responses.

The overarching goal was to create a new website that was scalable, optimized for North American users, and capable of serving both the B2B and B2C markets effectively.

Final product

No items found.

Results

75%

Organic Traffic

50%

Impressions

22%

Clicks

The results of our efforts were significant, leading to both an improved user experience and strong business growth for Sugatsune. Organic users grew by 24.4% quarter over quarter, with organic sessions rising by 20%. Engaged sessions from organic traffic increased by 22.5%, with an average engagement time per session growing by 2.3%. Conversions from organic traffic increased by 23.9%, and contact form submissions from organic traffic rose by 51.3%.  Quarter over quarter, organic revenue increased by 188.2%.

The client saw 120.8% growth in the number of keywords ranking in the top 10 search results. Quarter over quarter, keywords in the top 3 ranking positions increased by 67.1%. Sugatsune’s rankings for targeted keywords grew significantly, with over 268 new SERP featured snippets appearing on the website.

The number of backlinks increased from 268,670 to over 2.7 million, greatly improving the brand’s authority and driving more traffic to the site. Year over year, impressions grew by 172.6% and clicks increased by 173%. Local citations grew consistently, with Sugatsune’s Google Business Profile and Apple Maps listings optimized for better visibility and engagement with local audiences.

Emma Johnson
Client
"Working here feels like being part of a family. I’ve grown professionally while always having support from my team."
Discovery & Strategy
We dive into your business, conduct an in-depth audit, and develop a personalized strategy based on data and your goals.
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Discovery & Strategy
We dive into your business, conduct an in-depth audit, and develop a personalized strategy based on data and your goals.
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Discover our best cases in SEO, development, design, advertising and other marketing services. Find your own solution, any ideas, explore results, and see how we turn visions into powerful digital solutions. Find your own solution, any ideas, explore results, and see how we turn visions into powerful digital solutions.

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Discover our best cases in SEO, development, design, advertising and other marketing services. Find your own solution, any ideas, explore results, and see how we turn visions into powerful digital solutions. Find your own solution, any ideas, explore results, and see how we turn visions into powerful digital solutions.